CUSTOMER RELATIONSHIP AND EXPERIENCE MANAGEMENT TRAINING

CUSTOMER RELATIONSHIP AND EXPERIENCE MANAGEMENT TRAINING

In today’s market, customer management and satisfaction are as important as brand and product awareness and quality. If the customer promotion process is not realized with the right steps, the new customer acquisition will be difficult as well as the loss of existing customers. The popularity of the company and the brand and its position in the market will decline and suffer serious damage. Customer relationship and experience management training will focus on the basic elements of customer satisfaction and building a loyal customer base, thus gaining stronger audiences through the right steps and sharing.

WHO ARE ENTITLED TO OBTAIN CUSTOMER RELATIONSHIP AND EXPERIENCE MANAGEMENT TRAINING

University students

Those In The Process Of Job Search

Those who want to be successful in business and social life

Anyone who want to improve themselves

AREAS OF USE FOR CUSTOMER RELATIONSHIP AND EXPERIENCE MANAGEMENT TRAINING

Managers working in private companies

All Institutions with Clients

CUSTOMER RELATIONSHIP AND EXPERIENCE MANAGEMENT TRAINING CONTENT

CUSTOMER QUALITY

DON’T KEEP YOUR CUSTOMERS WAITING

CUSTOMER SATISFACTION

CUSTOMER LOYALTY

MAKE ME FEEL PRECIOUS

MORE THAN THE CUSTOMER FLYING

KEEP THE CUSTOMER’S DREAM ALIVE

ORAL CUSTOMER EXPERIENCE

FAILURE TO UNDERSTAND THE CUSTOMER

QUICK SOLUTION TO THE CUSTOMER

BELIEVING IN WHAT WE DO

MAKING THE CUSTOMER SAY WOW

JAPANESE MIRACLE IN CUSTOMER EXPERIENCE

TIME MANAGEMENT AT WORK

ENERGY AT WORK

TRAMPOLINE IN COMPANIES

10 THOUSAND HOURS RULE

VITORI CLUB IN CUSTOMER EXPERIENCE

MAKING TEAMWORK MEANINGFUL

NEXT GENERATION CUSTOMER FOCUS

A BELIEVING WORLD BRAND

CUSTOMER-ORIENTED CULTURE

CUSTOMER BIAS

CUSTOMER ADDED VALUE

PROVIDING EMPLOYEE EXPERIENCE

SUPPLY CHAIN EXPERIENCE

PROVIDING EMPLOYEE EXPERIENCE

INTIMACY TO THE CUSTOMER

REFLECTION OF EXPERIENCE ON BEHAVIOR

MEETING CUSTOMER COMPLAINTS

LISTENING EXPERIENCE

TURNING WRONG INTO EXPERIENCE

Training Time: 32 Hours
Mode of Education: Online Distance Education Video Course
Language of the Education: Turkish
Exam: Yes / Online

RECEIVING THE CERTIFICATE AND USE OF DISTANCE EDUCATION PROGRAM

The username and the password will be sent to our trainees who completed the registration process via SMS and email. Login to the distance education system with username and password.
Training Videos, course documents and your exams are loaded to the system. During the training period, you can login at any time and watch the courses.
You must complete your education by completing your online exam at least 1 day before the training period expires.

Right of Payment and Return

Payments are received by EFT – Transfer method.

Right of Return

The payment won’t be returned to the Trainees who have received their username and password.